Veterans Services

Veterans Services

To the Veterans and their families that we serve…

At Informed Choice Funerals we are proud to be the exclusive Wisconsin provider of Veterans Funeral Care. We are honored to serve the veteran and military community.


Research has shown that many veterans do not receive all the benefits that they are entitled to. One call to Informed Choice Funerals and we handle all the details. Our staff is trained to handle every detail of making burial and cremation arrangements for veterans. This includes our answering questions about military protocol, assuring that legal requirements are met, and providing whatever equipment, facilities, and technical services that may be needed. We will help you in obtaining all veterans’ benefits available, social security benefits and life insurance.

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It is important that you know that all veterans, and possibly their spouses and children, are entitled to free cemetery spaces, grave opening/closing, grave liner and headstone at any VA cemetery.


We take our responsibility to you very seriously. It is helpful to consider all your options and take time to ask questions before making final decisions about such an important event. It is our intent to help make the entire experience as positive as possible.


We hope the following information will answer any questions you have regarding the various benefits available to veterans and their families. If you have additional questions, please free to call any one of our eight locations.


You can also reach us day or night, seven days a week toll free at 1-608-249-6758.

Veterans Honor Services

Retired Military

Military honors are available to all veterans regardless of rank or location of burial.



If you are retired military with 20 years or more of service, we will call and request an active duty honor guard from your branch of service. The ceremony will consist of a Chaplain to speak, flag folding and presentation to next of kin, rifle salute and the playing of TAPS.

Honorably Discharged Veterans with less than 20 years

Currently, we call volunteer, local veterans groups for Military Honors requests. Typically these are retired veterans with incredible service histories. The ceremony will consist of a Chaplain to speak, flag folding, presentation and the playing of TAPS. Rifle Salute is not regulation but is often offered. Payment is not required but these groups accept donations.

Duplicate Medals

If you have the DD214 but have lost or misplaced medals such as a purple heart, a bronze star or theatre ribbon, we can order it for you.

Wood Flag Cases

The Military provides a wood flag case for any active duty deaths. For all other veterans, we stock wood flag cases.

Affordable Burial Choices

  • High-Quality casket with choice of color
  • Transfer from place of death
  • Securing permits and documents
  • Professional services of a Informed Choice Funerals Funeral Director and staff
  • Embalming and preparation of the body
  • Funeral service conducted at our facility, your church or graveside
  • Visitation held prior to start of service
  • Funeral coach
  • All transportation within 60 miles
  • Guest register book and 100 memorial folders
  • At-need financing available to qualified applicants

Frequently Asked Questions

  • How does Veterans Funeral Care Work?

    We are a full service funeral home, caring for veterans and dependants of veterans. In addition to services at our facilities, we provide church and graveside funerals throughout Wisconsin. As the exclusive partner with Veterans Funeral Care in the state of Wisconsin, Informed Choice Funerals should be contacted immediately upon any family member’s death.

  • Who is eligible?

    Military members on active duty, Military retirees, members and former members of the Selected Reserve, eligible U.S. veterans of any war, other U.S. veterans who served at least one term of enlistment and separated under conditions other than dishonorable.

  • My husband is a veteran and wants to be buried in a National Cemetery. Can I be buried with him?

    Yes. The veteran and spouse are buried next to each other.

  • How are Social Security and Veteran's benefits handled?

    Cress will notify both agencies. Social Security pays a lump sum death benefit of $255 directly to the spouse. Veterans receive cash benefits based on disability or other requirements.

  • We prefer Cremation. Do you provide cremation services?

    Yes. We provide a full-range of cremation options. In addition, we operate our own on-site cremation center.

  • What happens if the death occurs while out of Wisconsin?

    You should call our toll free number immediately at 800-235-9681. Our staff will assist your family in making all of the arrangements.

  • How do I make advance arrangements with Informed Choice Funerals and Veterans Funeral Care?

    Send a copy of your discharge papers (DD214). We will keep your prearrangement in our permanent files. One call to us is all that is necessary. You can rest knowing that everything will be taken care of according to your wishes.

  • What are the eligibility requirements for burials in Arlington National Cemetery?

    Please click here to see eligibility requirements.


    Please feel free to contact any one of our convenient Dane County locations.